Regulated Complaints

We hope you are enjoying the service that BS Marson & Sons have been providing you. We always strive to do the best for our customers. But if there is anything you are unhappy with, please use the following correspondence to file a complaint:

Post: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD

Telephone: 01452 671560


If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at